Account Coordinator - Sales Support
As Account Coordinator, you are the linking pin between the customers, the sales people and the operational teams within EMPWR, striving for an excellent service and sales support.
Your responsibilities
You support the International Sales Managers in managing and servicing the key accounts you have been assigned to and you are a key player in managing different pre-sales processes;
You collect relevant tender dossiers and gather and prepare the necessary information for these tenders;
You act as a point of contact for EMPWR’s customers, for packaging and R&D related questions;
You coordinate label & artwork with the customer and internally;
You send product samples to the customers, manage the sales-related administration and act as the first troubleshooter when issues or questions arise. You support portfolio management (new listings, cut tails, …);
You pick up improvement projects on the go;
You report to the Account Coordination Manager.
Your profile
You have a proven track record in sales support or product management and are highly skilled in communicating with and servicing clients;
You preferably have a university degree or think as such;
You are a problem solver and have strong communication skills, you are able to constantly think in terms of customer satisfaction;
Key in your competencies and approach is your service mind-set and your ability to look beyond the task on your plate;
You are a team player;
You are fluent in Dutch & English, knowledge of other languages is a plus (f.e. German);
You have good MS Office & SAP skills.
What we offer
An autonomous position with a broad range of responsibilities within an internationally strong-growing and dynamic company with an excellent reputation and a strong brand;
A vibrant and entrepreneurial environment with focus on growth, health and sustainability;
Motivating salary package and a number of fringe benefits in line with your added value;
Our office is easily accessible by bike, public transport & car. We are located in the Blue Towers in Ghent; close to the E17 and E40.
Belgium: why it's worth it to work with us
Raising the bar every day together
We are not about pre-defined career paths, hierarchical ladders, and bureaucratic conventions. We are a company for people who make their ideas happen from the meeting room to the market. Together. That’s EMPWR.
Innovation is exciting and at the heart of everything we do
By pushing the boundaries of science and technology, we are reshaping the future of healthy snacking. And you can be a part of it, at our HQ in Ghent where we translate ideas into prototypes and guide customers to their perfect product.
EMPWR is dynamic and fast-paced – are you?
We grow fast today and will grow even faster in the future. That's why we’re looking for people who want to speed up the pace of the market together with us. So, if you’re ready to grow into the best version of yourself... let’s go and push the throttle.
What I love most about EMPWR is how we always challenge the status quo. In the past, protein bars were perceived as chewy, hard, grainy, and overall unpleasant to eat. At EMPWR, we proved that a protein bar can be something delicious. We don’t just sit back and think that we cracked the code. Every day we are looking for ways to innovate and bring new concepts to the nutritional bar market.
Louise Delhaye - R&D, Ghent, Belgium
EMPWR is a company where I’m challenged to try new things every day. It’s unique to get the opportunity to learn so much, at such a fast pace. I am encouraged to take initiative and be pro-active, but I feel safe because I know EMPWR has my back when needed.
Emmelie Vercaemst - HR - Ghent, Belgium
Where we work
We’re on the 8th floor with a great view on the skyline. The Blue Towers are centrally located near Ghent and easily accessible by car and bike. In this vibrant area you won’t go hungry either. Besides our pantry of high-protein bars, there’s plenty of food stores and restaurants nearby.
Our headquarters has a well-equipped lab where our team makes prototypes that allow us to evaluate on the spot and push our innovations one step further. Always being this close to the product is an enormous advantage for the teams and fuels our passion for our product even further.
EMPWR Ghent has a young team and a vigorous vibe. We never waste an opportunity for fun, whether it’s a BBQ, a quiz, a drink or all three at the same time. If that sound like a place where you would fit in, you know where to find us.